Refund policy
All Sales are Final
Due to the nature of our products, which include but are not limited to soaps, chapsticks, body butter, and other health and beauty supplies, all purchases made through our website are final. We prioritize the health and safety of our customers and, for this reason, we cannot accept returns, exchanges or provide refunds under any circumstances. By making a purchase, you agree and understand that you will not be entitled to a refund or return.
Damages and Issues
While we strive to ensure our products reach you in perfect condition, should you receive any products that appear damaged or defective upon reception, please contact us immediately at buddhaalpha@infinitecreations.xyz. We can evaluate the issue and determine the best way forward. However, this does not guarantee a refund or return.
Non-returnable Items
All items are non-returnable/non-refundable. This is due to hygiene and safety reasons, as these products once sold and shipped, cannot be resold. We appreciate your understanding on this matter. If you have any questions or concerns about a specific item, please get in touch before making your purchase.
Contact Us
If you have any questions or concerns about this policy, you can contact us at buddhaalpha@infinitecreations.xyz.